Solaren Property Management LLC ("Solaren," "we," "us," or "our") operates the website located at solarenpm.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. We take your privacy seriously and handle your data with care.
The short version: We only collect what you voluntarily give us through our contact form. We use it solely to respond to your inquiry. We do not sell, share, or trade your personal information.
Information We Collect
We collect information only when you voluntarily submit it through our website contact and quote request form. This may include:
- First and last name
- Email address
- Phone number
- Property type and related details you choose to share
- Any additional information you include in your message
We do not collect payment information, social security numbers, or sensitive personal data through this website.
Automatically Collected Information
Our website is hosted through Cloudflare Pages. Cloudflare automatically collects certain non-personal technical data as part of its infrastructure and security services, including:
- IP address (anonymized at the network level)
- Browser type and version
- Operating system
- Pages requested and time of visit
- Country of origin (aggregate level)
This data is collected by Cloudflare, not by Solaren directly, and is governed by Cloudflare's Privacy Policy. Solaren does not have access to individual-level IP addresses or personally identifiable traffic data.
Cookies and Tracking
This website does not use cookies, tracking pixels, analytics scripts, or any third-party tracking tools. We do not use Google Analytics or similar services. Cloudflare may set technical cookies necessary for security and performance — these are infrastructure-level and do not track personal behavior.
How We Use Your Information
Information you submit through our contact form is used solely to:
- Respond to your inquiry or quote request
- Communicate with you about Solaren Property Management services
- Follow up on the specific matter you contacted us about
We do not use your information for marketing to unrelated third parties, automated profiling, or any purpose beyond responding to your direct inquiry.
How We Share Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties, except:
- As required by law, court order, or government regulation
- To protect the rights, safety, or property of Solaren Property Management or others
- With service providers directly involved in delivering our response to you (e.g., our email provider, Google Workspace)
Data Retention
We retain contact form submissions for as long as necessary to respond to your inquiry and maintain reasonable business records. If you would like your information removed from our records, contact us at the address below and we will honor your request promptly.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information from our records
- Withdraw consent for future communication at any time
To exercise any of these rights, contact us at info@solarenpm.com.
Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, please contact us and we will remove it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Solaren Property Management LLC
5441 S MacAdam Ave, Suite R · Portland, OR 97239